Bella Hotel Surabaya, Surabaya ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Jalan Mayjen Sungkono, Surabaya, Indonesia

Bella Hotel Surabaya is strategically located in the business district, providing convenient access to major shopping centers and cultural attractions. This 3-star hotel features contemporary decor and a welcoming atmosphere. Guests can expect personalized services aimed at ensuring a memorable stay. The hotel is also close to various dining options and approximately 15.5 miles from Juanda International Airport.

Location

Bella Hotel Surabaya is conveniently located within a 10-minute drive from Golden City Mall and close to several cultural landmarks, including Surabaya Zoo and Mpu Tantular Museum. The hotel is easily accessible, with secure parking and transport options available for guests. The nearest airport, Juanda International Airport, is 15.5 miles away.

Rooms

The hotel offers 74 air-conditioned rooms tastefully decorated in brown tones. Each guestroom is equipped with a 32-inch LCD television with satellite programming, a safe, and a refrigerator. Some units feature a plush sofa for added comfort. Bathrooms include showers and complimentary toiletries, ensuring a convenient stay for all guests.

Eat & Drink

Bella Coffee Shop serves breakfast and light snacks throughout the day. There is also an on-site restaurant, Archipel, providing Asian cuisine with both buffet and à la carte options. Guests can enjoy a casual meal at the coffee shop or dine in a more formal setting in the restaurant. Room service is available for those who prefer dining in their own space.

Leisure & Business

The hotel includes a business center and offers complimentary wireless Internet access for both leisure and business travelers. Guests have access to services such as dry cleaning and laundry, concierge assistance, and a roundtrip airport shuttle. A terrace and garden space are available for relaxation, enhancing the guest experience.

View all

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Surabaya 4.5 km

Airports

Juanda (SUB) 21.4 km

Abdul Rachman Saleh (MLG) 85.2 km

Train

Pasar Turi Train Station Surabaya 5.1 km

Gubeng Train Station 5.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Perfect Cleanliness

“The room was spotless upon arrival, making for a refreshing and inviting atmosphere to unwind.” view full review

Relaxing Spa

“The spa services were excellent, with a soothing ambiance and the massage was absolutely rejuvenating.” view full review

Excellent Water Pressure

“The shower had very nice water pressure, which made for a truly invigorating cleansing experience.” view full review

Delicious Breakfast

“The breakfast buffet offered a wide variety of tasty options, including fresh fruits and warm pastries.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Lift
Coffee shop
Fire extinguishers

Services

Shuttle service
Valet parking
Laundry

Dining

Restaurant

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Garden area

Room features

Ironing facilities

Location

Jalan Mayjen Sungkono, Surabaya, Indonesia

Map view

Jalan Mayjen Sungkono, Surabaya, Indonesia

City landmarks

Taman Bungkul Street

Taman Bungkul

3.3 km

Zoo

Surabaya Zoo

3.1 km

Jl. Pemuda No.39

Monumen Kapal Selam

5.2 km

Mall

Ciputra World Surabaya Mall

1.4 km

Mosque

Masjid Nasional Al-Akbar

5.2 km

Jl. Ahmad Yani no. 333

Carnival Park Suroboyo

6.6 km

Mall

Golden City Mal

740 m

Jl. Diponegoro No.1-B

Sura and Baya statue

3.2 km

Tempat Ibadah Maha Tao

610 m

Church

GBI Alfa Omega

630 m

Masjid An Nur

630 m

Masjid Nur Hidayah

740 m

Masjid Al Ikhlas

750 m

Church

Gereja Katolik Redemptor Mundi

790 m

Public Building

Islamic Centre

910 m

GKIN Air Hidup

930 m

Masjid Al Iman

960 m

Masjid Hidayatul Ummah

960 m

Mosque

Masjid Al Amin

970 m

Masjid Islamic Centre

1.0 km

Church

Gkin

2.1 km

Nearby

Rich Palace

120 m

GBI Syalom

480 m

HKBP Dukuh Kupang

580 m

Mosque

Masjid Baitus Shomad

580 m

GPDI Eben Haezer

590 m

Church

Gereja HKBP Dukuh Kupang Ressort Surabaya

590 m

Restaurants

Mie Kedondong

570 m

Jl. Kedondong Lor I No.7C

Bebek Tengil

880 m

Jln. Dukuh Kupang Barat XXVIII Golden City Mall

Bakso Boedjangan Kupang Indah

1.3 km

Jl. Raya Kupang Indah No.11 Dukuh Kupang

Reviews and Ratings

Feedback from previous guests about their experience.

58%

liked the hotel and would stay again

5.8/10

Guest rating

Rooms

6.8

Location

6.5

Service

5.0

Dining

5.0

Joseph

United States, December 2024

5.0/10

The hotel offers spacious rooms but lacks a friendly atmosphere with staff that seem indifferent. While the cleanliness is commendable, the overall service feels lacking when you need assistance, like during check-in. The hotel's location within a shopping complex makes parking a bit inconvenient, and the renovations have affected the initial impressions.

Rooms

6.0

The rooms are spacious but had a few cleanliness issues, like hair found on the dressing table and old, dry towels.

Service

5.0

Check-in was frustrating since my reservation wasn't initially found and staff seemed uninterested in assisting.

Location

5.0

Located inside a shopping complex, making parking difficult and tricky to find due to ongoing renovations.

Dining

Facilities

Neil

United States, December 2024

6.0/10

I had a mixed experience at this hotel. The room was very spacious, which I appreciated, but the overall service was lacking and a bit impersonal. The location inside a shopping complex made parking inconvenient, and the breakfast options were quite limited. Despite these downsides, the hotel provided a free shuttle to the airport and decent Wi-Fi, which was a plus.

Rooms

7.0

The room was very spacious but cleanliness could be improved.

Service

5.0

The service felt impersonal and staff didn’t seem particularly attentive.

Location

6.0

The hotel is located inside Rich Palace shopping complex but finding it can be tricky.

Dining

5.0

Breakfast was included, but the choices were rather limited.

Facilities

6.0

Additional facilities are adequate, but nothing stood out as exceptional.

Anna

United States, September 2024

5.8/10

My stay at this hotel had its ups and downs. The spacious room was a highlight, but the service left a lot to be desired, especially regarding the shuttle. I appreciated the free shuttle to the airport and the included breakfast but found the parking situation inconvenient. Overall, it offered decent value for the price, but the service quality could use improvement.

Rooms

7.0

The room was very spacious, but I was disappointed by the cleanliness as I found hair on the dressing table.

Service

5.0

The service was lacking. I faced issues during check-in and with the shuttle service, which were frustrating.

Location

7.0

The hotel is located within the Rich Palace shopping complex, which makes it a bit tricky to find initially. However, it's close to Ciputra World.

Dining

5.0

Breakfast was included, but the variety was limited, which was underwhelming.

Facilities

6.0

The amenities included free Wi-Fi and a shuttle service to the airport, but the parking fee was a hassle.

Kimberly

United States, September 2024

6.4/10

I had a mixed experience at this hotel. The room was spacious and clean, but I encountered some issues during check-in and with the amenities. The location is convenient with plenty of parking available, which is a plus. However, the breakfast options were limited, and the staff seemed a bit indifferent despite their musical break.

Rooms

7.0

The room was very spacious and clean, but the towel provided was old and dry, which was disappointing.

Service

5.0

The service was decent but lacked warmth. Check-in was a hassle as my reservation was not found immediately.

Location

8.0

The hotel is located inside a shopping complex with a strategic position in the western business district, making it convenient for travelers with their own vehicle.

Dining

5.0

Breakfast was included but the options were quite few, leaving something to be desired.

Facilities

7.0

The hotel offered free shuttle service to the airport and good Wi-Fi, but parking fees applied, which can be annoying.